Melinda U is the General Manager of Managedcare Sdn Bhd (MaC), a wholly owned subsidiary of Aged Care Group (ACG). Prior to taking up her current role at MaC, Melinda headed the Strategic Partnerships & Business Development Department at ACG. Her main responsibilities include researching and developing strategic partnerships for the purpose of providing services and products for elderly care, revenue generation, promotional marketing, customer base expansion, business efficiency as well as identifying and developing revenue generation strategies for the business. Since joining ACG in 2014, she was incumbent in establishing strategic partnerships with financial institutions, pharmaceutical companies, medical centres, educational institutions and non-profit organisations to offer a wide array of opportunities towards the aged care industry.
Her current portfolio with MaC includes partnering with Rockwills Trustee and Kenanga Investment Bank on CareTrust™ (a living trust for care). She leads a team of healthcare professionals in launching the Care Administrator service where MaC coordinates, monitors and administrates a variety of health and long-term care service providers to ensure optimal value of care for Malaysians.
As Care Coordinator at Managedcare Sdn Bhd, Rose Mary brings with her more than 25 years of administrative experience in clinical settings.
In her present position, Rose Mary heads the customer service function, ensuring all clients are professionally attended to and have their care needs met. Having served as a client service officer in home care as well as nursing home setting over three years, she applies her well-honed problem-solving and customer engagement skills towards continuous enhancement of customer satisfaction.
Rose Mary also heads the administration function and supports the Care Managers on scheduling, inventory, databases and billings.
Chin Tze Lin
Registered Nurse & Care Manager
Tze Lin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Tze Lin was a clinical instructor at International Medical College where she supervised students undergoing their clinical experience. Her responsibilities included assisting students on care assessments, identification of client’s needs and proper care planning.
Tze Lin was offered a full scholarship by the National Heart Institute (IJN) to pursue a Diploma in Nursing. She subsequently specialized in cardiac care for adults and paediatrics and has more than 5 years’ working experience in the adult medical-surgical pre and post-operative unit as well as paediatric and congenital intensive care unit at IJN. She also went on to obtain her Bachelor’s degree in Nursing.
With her current involvement in health and caregiving education for clients and family members, combined with her passion for public health education, Tze Lin is currently pursuing her Master’s degree in Education Management.
Phang Jin Feun
Registered Nurse & Care Manager
Jin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Jin was a Registered Nurse in the High Dependency Care Unit at Sunway Medical Centre. Her responsibilities included assessing, identify care needs and to detect early signs of change in condition to initiate treatment promptly.
Jin was offered a full scholarship by Loh Guan Lye and Sons Specialists Centre (LSC) to pursue a Diploma in Nursing. She subsequently practised her nursing service in medical-surgical ward to care for adults and geriatric patients at LSC. Other than providing nursing care to patients, she was also the designated nurse trainer providing training and supervision to junior staff nurses to ensure proper care delivery to patients. She has more than 5 years’ working experience in the adult medical-surgical ward including Intensive Care Unit. Besides that, she is also experienced in taking care of Parkinson’s disease patients in home setting.